Contact information

Contact Information

Stoneford is an online retailer offering products for the home, kitchen, garden, storage, comfort, and outdoor use.

Stoneford is operated by David Brown Limited.

Store name: Stoneford

Company name: David Brown Limited

Company address: Flat B01, 2/F, Kin Tak Fung Industrial Building, 174 Wai Yip Street, Kwun Tong, Kowloon, Hong Kong SAR

Company registration number: 78131360

Phone: +1 815-865-0948
Email: info@shopstoneford.com

Customer service: Monday–Friday | 09:00–17:00 CST

Customer Support

For questions about products, orders, shipping, tracking, returns, refunds, or damaged items, please contact our customer support team using the email address or telephone number listed above.

Customer support is available Monday through Friday, excluding public holidays. We aim to respond to email inquiries within 1–2 business days.

Please contact us before returning a product. Products sent to our registered business address without prior return authorization may not be accepted.

We are neither obligated nor willing to participate in dispute resolution proceedings before a consumer arbitration board.